Lessons

TOPIC 19 · CONCISE WORKBOOK

Retail markets, tariffs and consumer protections

Explain bills, retail margin and consumer obligations.

Understand · 1 of 4Self-paced

Translate a tariff into a bill

Separate fixed charges, consumption charges, demand charges and applicable taxes or concessions. A low energy rate can be offset by a high demand charge. Consumer obligations and default-offer arrangements depend on location and customer class.

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Working relationship

Simplified bill = daily supply charge × days + kWh × energy rate

What to keep separate

State whether quoted rates include GST and whether demand is billed in kW or kVA.

Your task

Compare two tariffs using the same interval profile rather than an annual total alone.

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